Asking For Reviews · 1.2
Sending The Request Within 24 Hours
Getting the request out while the experience is still fresh, not weeks later when the details — and the feeling — have already faded.
Why this matters
The customer’s side
Memory fades fast. Someone asked the day after completion remembers the specific things that went well — how quickly you answered, how you handled a wobble — and writes a specific review. Someone asked three weeks later remembers roughly that it "went fine" and writes three words to match.
The search engine’s side
Indirect — speed drives quality and recency, both of which do get measured
A fast, specific review is more likely to be detailed and genuine-reading, which readers and platforms both weight more heavily than a generic one — and getting reviews out quickly also keeps your overall review recency healthier, which is a signal search engines and AI tools do measure directly.
How to check yours
- 1
Pick your last five completed transactions and check how many days passed between completion and the review request going out.
- 2
If any took longer than 48 hours, note why — a process gap, or just forgetting.
How to fix what you find
If requests are sent manually, whenever someone remembers
build a same-day habit: the moment a deal completes, the request goes out — ideally before the end of that working day.
If the delay is because you're waiting for the 'perfect' moment to write a personal message
use a short, genuine template instead of waiting for inspiration. A prompt sent today beats a perfect one sent next week.
The easiest route
Automating this removes the human-memory problem entirely — the trigger fires the same day, every time, without anyone needing to remember.
Keeping on top of it
Worth spot-checking your actual turnaround time once a quarter, since busy periods are exactly when this quietly slips.
How Reyse handles this
Done With You
we help you set up a same-day trigger so the request never depends on someone remembering.
Done For You
we run the automated request system for you, so every single request goes out within 24 hours without you thinking about it.