Review Management
Watched everywhere. Missed nowhere.
68% of negative reviews go completely unanswered — the exact category most likely to cost a hesitant buyer's trust before they've even called. Reviews don't just sit on Google anymore: Bing pulls in review data of its own, and Apple Business Connect actually inherits reviews directly from Yelp and Tripadvisor, meaning a review left on a site you've never logged into can shape what a customer sees on their iPhone — and the same count, rating, and response consistency directly feed both your SEO and your GEO visibility, since search engines and AI tools both use these signals to decide who to rank and who to recommend. Reyse manages your reputation across every platform that matters, closing that response gap and making sure happy customers actually leave a review in the first place.
Sarah M.
Quick to respond and really helpful with the whole move-in process. Would recommend!
68%
of negative reviews go completely unanswered
74%
of consumers specifically look for reviews from the last three months
0.3–0.7★
average rating lift within six months of consistent responses
Everything included
01
AI Review Responder
the routine: nothing sits unanswered, ever.
Showing item 1 of 5: AI Review Responder
AI Review Responder — the routine: nothing sits unanswered, ever.
54%
of reviews get any response at all
The problem
89% of consumers say they're more likely to choose a business that responds to every review — yet only 54% of reviews get any response.
What we do
We clear your entire existing backlog first, then an AI responder drafts a genuine, well-considered reply in your voice for every new review, with light human oversight built in.
SEO & GEO impact
Review response activity is itself a confirmed local search ranking factor, independent of everything else on your site. It also directly supports your GEO visibility: AI tools cross-check how actively and consistently a business engages with its own reviews as part of deciding who to recommend, so an unanswered backlog quietly works against you on both fronts at once.
Automatic Review Reminders — the supply: keeping fresh reviews coming in, not just answering the ones that show up.
74%
of consumers specifically look for reviews from the last three months
The problem
A business surviving on reviews from two years ago is quietly losing trust, regardless of its star rating — and the best moment to ask is right after helping someone, which is exactly when it's easiest to forget.
What we do
We build and run a system that automatically sends a request the instant a service completes, with a gentle automatic follow-up if they don't respond the first time.
SEO & GEO impact
Review volume and recency both factor into local ranking, and a steady flow of new reviews signals an active, trustworthy business rather than one coasting on old goodwill. The same freshness principle applies to GEO: AI models consistently favour recent signals over stale ones, and a review profile that keeps growing gives them a current, credible picture to draw from rather than an outdated one.
Review Monitoring & Reporting — the score: tracking the number that actually moves your ranking.
0.3–0.7★
average rating lift within six months of consistent responses
The problem
Your rating and review count are a direct local ranking input for both SEO and GEO — and it's easy to lose track of exactly where you stand month to month.
What we do
Every month, we track your review count, average rating, and response speed across Google, Bing, Apple, Trustpilot, and Facebook, and show you exactly how you're trending.
SEO & GEO impact
This is the same data both SEO and GEO depend on behind the scenes: your rating and review count are a direct local ranking input, and AI tools use the same figures as a trust threshold before naming a business at all. Tracking it monthly means you see a slip in either direction before it costs you visibility, not after.
Sentiment & Theme Analysis — the pattern: catching what most businesses only see one review at a time.
87%
of unhappy customers contact a business directly before ever posting a negative review
The problem
By the time a pattern shows up publicly in your reviews, it's often already happened privately several times first.
What we do
Each month, we identify the genuine patterns across everything customers are saying, good and bad, and flag anything recurring before it becomes a public problem.
SEO & GEO impact
This one supports SEO and GEO more indirectly than the others: it doesn't move a ranking factor on its own, but it protects the rating and review consistency that both systems are already relying on — catching the root cause before it drags your score down is cheaper than repairing the damage afterwards.
Reputation Crisis Response — the emergency: severe or sudden damage, handled in hours, not the next scheduled check.
3×
more likely a reviewer updates their rating if answered within 4 hours
The problem
That 4-hour window closes fast, and a sudden cluster of negative reviews — or one severe enough to do real damage — isn't the same problem as one review sitting unanswered.
What we do
We monitor for exactly that, with a human checking in directly on anything sensitive, and respond immediately rather than waiting for the next scheduled cycle.
SEO & GEO impact
Like Sentiment Analysis, this is protective rather than a direct ranking lever: a sudden rating drop can push a business below the review threshold AI tools use to decide who's trustworthy enough to recommend, and this is what stops that from happening unnoticed.
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