Asking For Reviews · 1.3
Following Up Once, Automatically
A single, gentle automatic reminder for anyone who didn't respond to the first request — not a second, third, and fourth nag that starts to feel like harassment.
Why this matters
The customer’s side
Most people who don't leave a review the first time aren't refusing — they're just busy, and it slipped their mind. A single polite reminder a few days later catches a genuine share of that group without annoying anyone. Beyond one follow-up, the returns drop fast and the annoyance risk climbs.
The search engine’s side
Indirect — increases volume, which is what actually gets measured
This is a volume lever, not a direct ranking factor: more of your genuinely happy customers actually completing the review they meant to leave means more total reviews, and review volume and consistency both feed local ranking and AI trust signals over time.
How to check yours
- 1
Check whether your current request process includes any follow-up at all.
- 2
If it does, check how many follow-ups are sent and how many days apart.
How to fix what you find
If there's currently no follow-up
add exactly one, timed for 4–5 days after the original request — enough time to have genuinely forgotten, not so long the moment's gone.
If there are currently multiple follow-ups
cut it back to one. More than that reads as pressure, not a reminder, and risks damaging the relationship you're trying to get a review out of.
Keeping on top of it
A set-once automation, not a recurring manual task — just worth reviewing the timing and tone once every few months.
How Reyse handles this
Done With You
we help you configure a single, well-timed follow-up in whatever system you're using.
Done For You
we run the entire request-and-follow-up sequence for you, tuned to convert without ever feeling pushy.